Streaming content is viewable based on licenses contracted between owners and providers. Once the app has been deleted, visit the content store to install it again.įor step-by-step instructions to uninstall an app, use the Install section of this page. Deleting the app will remove the associated files.įor step-by-step instructions to uninstall an app, use the Uninstall section of this page. Sometimes files or caches can become corrupt (which sounds worse than it is). If the app has been updated, but the firmware has not, issues can arise.įor assistance updating your firmware, visit Updating Your Firmware. You can find more detailed network troubleshooting by visiting Troubleshooting Your Wireless Network.Īpps live on top of firmware, but get updates separately. Unplug your modem, router, and tv, then plug them back in (1. In any situation where the Internet is involved, or required, resetting your network should be the first step.
Most Amazon Instant Video related issues can be solved by a few troubleshooting steps. For questions about placement of buttons, content, or menus, visit the Amazon Video Help & Customer Service page. Note: The Amazon Instant Video user interface is subject to change at any time.
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